Delete Your Account & Data
tapestryOS, developed by Anzytron, LLC. This page explains how to request deletion of your tapestryOS account and the data associated with it.
How to Request Deletion
Open Account Settings in the tapestryOS app and tap Delete Account. You’ll be asked to confirm — deletion happens immediately once confirmed.
If you can’t access the app (for example, you no longer have the device, or you’re a school admin managing your account from the web), email us instead:
- Email info@anzytron.com from the email address associated with your tapestryOS account, with the subject line “Account Deletion Request.”
- Include your child’s school name (or your organization, if you’re an admin) so we can locate and verify your account.
- We verify the request and delete your account within 30 days. We’ll send a confirmation email once it’s complete.
The two paths behave differently: in-app deletion is immediate, while an emailed request keeps the 30 days manual turnaround above.
What Gets Deleted
Once deletion is processed, we permanently delete:
- Your account and login credentials (name, email, password).
- Your school affiliation and grade-level interests.
- Your event sign-ups and volunteer role selections.
Your submitted volunteer hours and event consent / permission- slip records are de-identified — your name is detached from your account — but the record itself (hours amount and status, or consent/signature details, including any child name you typed) may be retained where needed to resolve a school’s compliance or liability determination, for as long as needed for that purpose.
Everything else above is deleted immediately and permanently once processed — there is no recovery window afterward.
What We Retain
A record that an account existed and was removed is kept in our internal audit log for security and operational history, but it no longer identifies you — the entry linking that record to your account is cleared as part of deletion. The only other data retained is the de-identified hours/consent records described above, where applicable.
Other Ways Your Data May Be Handled
If you are a school admin or organization representative, deleting your account does not delete events or other content your school has published — those remain part of your school’s records, with authorship no longer attributed to you. If you’d like your school’s entire account closed instead of an individual account, mention that in your request.
Questions
For anything else about your data, see our Privacy Policy, or contact us at info@anzytron.com.